Payment, Security, Complaints:
Generally you will receive after each purchase an email with the details of your purchase asks. These include the bank (in transfer), your order ID and customer ID.
You get a link to a contact form, under which you can change the billing and shipping address, or we can leave messages on your shopping.
Payment for shipping worldwide:
- Payment in advance by bank - transfer,
- Payment via PayPal-Express,
- Payment by AmazonPayments,
- Payment by credit cards (Visa, Master, AmericanExpress)
- Payment via SOFORT-Banktransfer, (only Austria, Switzerland, Belgium, Great Britain, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)
- Payment via "Payment on Invoice", (assuming approval by PayPal (Europe) SARL. Et Cie, S.C.A)
- Payment by debit procedures
further details on the payment:
- We reserve the right to execute the delivery only after payment by bank transfer in the individual case.
- Payment by invoice is only possible for registered and activated for this payment customers.
- The invoice amount is to compensate for payment on account within 10 days of receipt of goods.
- If you have questions, you can find our contact information in the imprint or you write, our customer service Emai under: email@example.com
Security and Privacy:
- All communication, the traffic and the purchase between you and our shop is via an encrypted 256 bit - connection.
- So your data stays protected at all times and sensitive data is transmitted securely to us.
- Then you should watch the way with every purchase on the Internet: In the address bar of your browser you can find in our shop a green castle.
- This means that our security certificate is valid and that your data transfer is encrypted to us.
- in case of defects please contact as soon as possible with our customer service: firstname.lastname@example.org,
- as will endeavor to rectify the situation as soon as possible by replacement, exchange or refund,
- Furthermore, our terms and conditions apply