Payment, Security, Complaints:

Generally you will receive after each purchase an email with the details of your purchase asks. These include the bank (in transfer), your order ID and customer ID.
You get a link to a contact form, under which you can change the billing and shipping address, or we can leave messages on your shopping.


Payment for shipping worldwide:

  • Payment in advance by bank - transfer,
  • Payment via PayPal-Express,
  • Payment by AmazonPayments,
  • Payment by credit cards (Visa, Master, AmericanExpress)
  • Payment via SOFORT-Banktransfer, (only Austria, Switzerland, Belgium, Great Britain, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)
  • Payment via "Payment on Invoice", (assuming approval by PayPal (Europe) SARL. Et Cie, S.C.A)
  • Payment by debit procedures


further details on the payment:

  • We reserve the right to execute the delivery only after payment by bank transfer in the individual case.
  • Payment by invoice is only possible for registered and activated for this payment customers.
  • The invoice amount is to compensate for payment on account within 10 days of receipt of goods.
  • If you have questions, you can find our contact information in the imprint or you write, our customer service Emai under:


Security and Privacy:

  • All communication, the traffic and the purchase between you and our shop is via an encrypted 256 bit - connection.
  • So your data stays protected at all times and sensitive data is transmitted securely to us.
  • Then you should watch the way with every purchase on the Internet: In the address bar of your browser you can find in our shop a green castle.
  • This means that our security certificate is valid and that your data transfer is encrypted to us.



  • in case of defects please contact as soon as possible with our customer service:,
  • as will endeavor to rectify the situation as soon as possible by replacement, exchange or refund,
  • Furthermore, our terms and conditions apply
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